Steps to foundation repair

Questions to ask Foundation Repair Contractors

Smart Questions to Ask the contractor!

About the problem

1. 
   
   • 1. What do you believe caused the foundation movement?
   • 2. How did you rule out plumbing leaks, poor drainage, or soil issues?
   • 3. How much has the house actually moved, based on your elevation readings? (Elevations taken without original construction elevations and a stationary benchmark for comparison are often used to sell unnecessary piers. If you'd like a detailed explanation, feel free to call me at 817-308-8186.)

About the Repair Plan:

• 4. How did you determine how many piers are needed and their placement, considering the speculative nature of elevations if the structure is moving?
• 5. Are there lower-cost or less invasive options to stabilize this movement?
• 6. If I delay repairs, what's the realistic risk over the next 1–2 years?

About the Warranty

• 7. Is your warranty transferable to a new owner if I sell the home? Is there a time limit or transfer cost?
• 8. Does the warranty cover cosmetic damage or just structural movement?
• 9. Does it cover the entire structure or are there limitations?
• 10. Does it include upheaval or just settlement? What might void the warranty?

Bonus Honesty Test

• :11. If you were repairing this house for your own mother, what approach would you take?
• 12. What other companies would you recommend for a second opinion?

Feel free to use these questions to gather comprehensive information and ensure you're making informed decisions regarding foundation repair.

Please read below to understand the gravity of the above questions

Understanding Foundation Damage: A Consumer's Guide

Foundation damage can result from various events, each requiring specific repair approaches. Knowing the cause is crucial for effective solutions.

Choosing the Right Solution

Determining the cause leads to selecting and correctly applying the appropriate repair method. Many companies focus on profitable pier solutions as their primary method.

Sales Practices

Most companies employ commission-based salespeople incentivized to maximize sales, sometimes overselling products. This practice may not always align with the necessary repairs.

Elevation Measurements

Current elevation readings without original benchmarks can mislead customers. This practice is criticized as it often fails to provide accurate repair needs, potentially misleading clients.

Misconceptions About Piers

While commonly used, piers may not permanently resolve upheaval-related damage, which often stems from soil movement rather than settling.

Arbitration and Warranties

Contracts often include arbitration clauses favoring companies in case of repair failures. Understanding these terms is crucial as they impact dispute resolution outcomes.

Lifetime Warranties

It's essential to scrutinize "lifetime warranties" as they typically protect the contractor more than the customer, emphasizing clarity on coverage terms.

Types of Repairs

Various repair methods exist, including different types of piers. Understanding the best choice for your situation is vital, considering potential biases in sales recommendations.

Addressing Upheaval

Upheaval, often caused by poor drainage or plumbing leaks, is a significant issue. Resolving these root causes can be more effective and economical than pier installations.

Industry Oversight

In Texas and other states lacking specific licensing or oversight for foundation repair, consumer protection can be limited. Anyone can become a foundation repair salesman without stringent qualifications.

Consulting Services

As your advisor and expert consultant, I can provide answers and guidance on these complex issues. Let me be your advocate in navigating foundation repair decisions wisely.

This presentation highlights critical aspects of foundation repair, empowering consumers with knowledge to make informed decisions and avoid potential pitfalls in the repair process.

My recommendation is three bids and if they don't come up with very similar answers that make sense... Contact me! Richard Rash, Consultant, Author, Public Speaker, Expert Witness with over 40 years in the foundation repair business. Call/Text: 817-308-8186 seven days a week.  

•                 Foundation repair companies sell piers...I provide education and solutions.